Refund policy

At this time, there are no refunds. If you would like to contact me by email to discuss any valid refunds, exchanges, or replacements, please contact me at gouachezombie@gmail.com. I am a single person shipping out items; things can be delayed or not tracked to save you money. Please be respectful of the processing times, and don't rudely request a refund due to things out of my control. Be kind.

 

Items usually not tracked are mailed items in a regular envelope with postage stamps. I will include a tracking option that would be a bit more expensive than postage.